Posts Tagged 'warranty'

Australian Consumer Guarantees

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A federal harmonisation of state consumer laws came into effect 1 January 2011. (See Australian Consumer Law).

From the 1 January 2012, the law with regards to warranty against defects is applicable. As a result Lumenec has changed it’s product warranties to comply with the new law. Our warranty is now available in 2  documents: (1) Statutory Consumer Guarantee – for consumers the buy our products for consumer use, and ...

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Statutory Consumer Guarantee

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Australian Consumer Law protects consumers by giving them certain rights relating to the purchase of goods and services. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount ...

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